Privacy Policy

Last Updated: 01/24/2026

MBO Solution (“Mbosolutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website mbosolution.co (the “Site”) and through our services.

By accessing or using the Site, submitting information, signing a contract, or making payment through Stripe or any other payment processor, you consent to the practices described in this Privacy Policy.

1. BUSINESS-TO-BUSINESS USE ONLY

Mbosolutions provides services exclusively to businesses.

This Privacy Policy applies to individuals acting in a commercial or business capacity, even if their business is not formally registered.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

Name and business name

Email address

Phone number

Billing and payment information

Communication records

Account identifiers or credentials (where applicable)

Customer or lead data provided by the client for service delivery

Personal information may be collected when you:

Submit forms or applications

Contact us via email, phone, SMS, or messaging platforms

Sign a contract or agreement

Make payments through Stripe or other payment processors

Use our CRM, automation, bot, or messaging systems

2.2 Non-Personal Information

We may collect non-personal or anonymized information that does not directly identify you, including:

Browser type and device information

IP address

Usage data

Pages visited and time spent

This information may be used without restriction for analytics, optimization, security, and business improvement.

3. COOKIES, TRACKING & ANALYTICS

We use cookies, pixels, web beacons, and similar technologies to:

Operate and improve the Site

Analyze traffic and usage

Measure performance

Support advertising and remarketing efforts

Cookies do not grant us access to your computer or personal information beyond what you voluntarily provide.

You may disable cookies through your browser settings. Some Site features may not function properly if cookies are disabled.

4. HOW WE USE INFORMATION

We use collected information to:

Provide and operate our services

Communicate with you regarding services

Deliver automation, CRM, SMS, AI bot, and booking functionality

Process payments and manage accounts

Improve our systems, services, and offerings

Send service-related or business communications

Comply with legal and regulatory obligations

We may anonymize or aggregate data for internal use without restriction.

5. SMS, CRM, BOTS & AUTOMATION

By providing your phone number, contact details, or customer data, you expressly consent to receive communications related to our services, which may include:

SMS messages

Automated messages

AI or bot-driven conversations

System notifications

Service updates

Messaging frequency varies. Message and data rates may apply depending on your carrier.

You acknowledge that automated systems may respond to inquiries and that such systems are designed to assist, qualify, or route leads, not to provide guarantees or final decisions.

We do not sell personal data used in messaging, CRM, or automation systems.

6. SHARING OF INFORMATION

We do not sell personal information.

We may share information with:

Service providers and contractors acting on our behalf

CRM, hosting, analytics, automation, AI, or SMS providers

Payment processors such as Stripe

Legal or regulatory authorities when required by law

All third parties are permitted to use information only as necessary to provide contracted services.

7. PAYMENT PROCESSING & FINANCIAL DATA

Payments are processed by third-party payment processors such as Stripe.

Mbosolutions does not store full credit card numbers or sensitive financial data on its own servers.

You acknowledge that payment processors operate under their own privacy and security policies, and Mbosolutions is not responsible for their independent practices.

8. THIRD-PARTY PLATFORMS

Our Site and services may integrate with or link to third-party platforms, including but not limited to:

Meta (Facebook / Instagram)

Stripe

SMS providers

CRM platforms

Mbosolutions is not responsible for the privacy practices, data handling, security, service availability, or policy decisions of third-party platforms. You should review their respective privacy policies.

9. DATA SECURITY

We implement reasonable administrative, technical, and operational safeguards to protect information. However, no method of transmission or storage is completely secure.

We cannot guarantee absolute security and are not responsible for unauthorized access beyond our reasonable control.

10. DATA RETENTION

We retain personal information only as long as reasonably necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

We may retain anonymized or aggregated information indefinitely.

11. USER RIGHTS

You may request to access, correct, update, or delete your personal information by contacting:

📧 [email protected]

We may retain certain information as required by law or for legitimate business purposes.

12. CHILDREN’S PRIVACY

Our services are not directed to children.

We do not knowingly collect personal information from individuals under the age of 13.

13. LINKS TO OTHER WEBSITES

Our Site may contain links to third-party websites.

We are not responsible for the content or privacy practices of those websites.

14. PUBLIC COMMUNICATIONS

If you post information in public forums, comments, or discussions, that information becomes public. Mbosolutions is not responsible for how third parties use publicly shared information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the Site or services constitutes acceptance of the updated policy.

16. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy, contact:

📧 [email protected]